Before recommending a company to others, you consider the quality of the product and how you are treated as a customer
Here’s what some of our clients have shared about their experiences with Westchester Publishing Services. (Note – River Editorial was acquired by Westchester in 2021)
“Bloomsbury has been using Westchester Publishing Services for trade typesetting for over a decade – not just because the service is excellent but because the company has been willing to invest and flex to support our evolving XML-based workflows.”
– Louise Cameron, Group Production Director, Bloomsbury Publishing
“Westchester’s expertise is always a valuable addition to our reports. A recent one needed a lot of editorial that included extensive, complex referencing work. In addition, it was linked to a Guardian news article with an uncertain publishing date. At short notice we were told the article was publishing, and the editorial deadline moved forward 2 weeks, a major chunk of time in a schedule that was originally 4 weeks. Julie’s team stayed calm, responsive and flexible, maintaining their eye for detail and good communication. Their skill and positive can-do attitude pulled it out of the bag for us – I can only thank them, they were really impressive!”
– Ann Crossley, Editorial Manager, Joseph Rowntree Foundation (JRF)
“River Editorial {a division of WPSUK} has been the perfect partner for our Elgar Encyclopedia of Human Rights. We worked together for several months, in which every deadline was met and we were in regular exchange. Despite the magnitude of the project, the team at River Editorial delivered on a consistently high standard and was open and responsive to feedback. Given the choice, we would certainly partner again on any book project.”
– Editors of the Elgar Encyclopedia of Human Rights, published by Edward Elgar
“From the start, Westchester Publishing Services UK have been incredibly easy to work with, providing high-quality typesetting and digital book formats with minimal fuss. In particular, they have made the creation of accessible e-book products a breeze, adding another facet to what we are able to offer our readers.”
– Samuel Fitzgerald, Editor, James Clarke & Co. and The Lutterworth Press
“Everything Julie’s done to help keep such a complex and challenging series moving smoothly has been greatly appreciated!”
– Nick Craggs, Senior Production Editor, Taylor & Francis
“Julie’s commitment to author care is second to none. She is communicative, collaborative and organised, which means authors always know what to expect and when to expect it, especially on tight Learning Matters schedules. She is also a great mediator when an author needs additional support or reassurance. I always know the author is in safe hands when Julie is managing the project.”
– Chris Marke, Senior Production Editor, Sage/Learning Matters
“Lion Hudson partnered with Westchester on a content re-purposing programme for our new Lion Scholar imprint and I was extremely impressed by Westchester’s professionalism and high quality services. Working with their UK, US, and India-based senior managers on the workflow at the initiation of the projects was fluid and productive, with any initial reservations I had on communication challenges and time zone differences soon dispelled. We also used Westchester’s India-based proofreading and indexing services, which are also of a high standard. I look forward to working with Westchester on future projects.”
– Lyn Roberts, Senior Managing Editor, Lion Hudson
“Happy Birthday Westchester! Pluto is also celebrating our 50th anniversary in 2019. It’s a rare pleasure to work with a company that upholds the same strong ethical framework that we do. Here’s to another 50 years and to making the world a better place!”
– Veruschka Selbach, Managing Director, Pluto Press
“River Editorial {a division of WPSUK} offers everything an academic journal editor wants from a production management service. They combine flexibility and responsiveness with a rigorous eye for detail and the highest professional standards.”
– Ursula Huw, Editor, Work Organisation, Labour and Globalisation
“…a hearty round of applause to Rosie Stewart and her team at Westchester Publishing Services UK for their exceptional copy-editing work and their unparalleled attention (I thought I was meticulous!), chasing the devil away from the details.”
– Pedro Caeiro, associate professor, Faculty of Law University of Coimbra, Portugal
I had the great experience of working with River Editorial {a division of WPSUK} when correcting the final version of my new book, “Psychoanalysis of Aging and Maturity: The concept of Maturescence” (Routledge, 2020). I can´t thank them enough. The project manager had tireless availability, kind and never-ending help, and smart suggestions.”
– Guillermo Julio, MONTERO PhD (Buenos Aires, Argentina)
“I wanted to pass on to you the pleasure it was working with Mona and Rashmi on the three language editions of 50 Amazing Swiss Women. I was worried about doing editions in languages your staff does not speak, but they did excellent work and I am ready to recommend Westchester to my colleagues”
– Richard Harvell, Publisher at Bergli (an imprint of the Schwabe Publishing Group, Switzerland)
“A project like GCSE Statistics was inevitably going to be complex and challenging but Westchester’s hugely experienced and talented team were patient and helpful throughout the process; always looking to provide the best solution, even when the goalposts occasionally moved! They delivered a fantastic result and great value; I’m looking forward to partnering with them on the next project.”
– Peter Burton, Director, Illuminate Publishing
“I have worked with Westchester on a number of complex, time-sensitive projects recently and have been really impressed with their work. They have supplied questions and curricula alignments for our platform and have shown great educational expertise and a real appreciation for our requirements as an edtech company. When an issue has arisen or the specification of the project has changed, they have been quick to respond and address any concerns we might have, and their communication has been excellent.”
– Chris Newth-West, Project Manager Curricula Team, Sumdog (an edtech firm)
“It has been a wonderful experience working with Westchester on our book production needs for these titles!”
– Jennifer Newens, Publishing Director, West Margin Press, an Ingram imprint
“Westchester has been our typesetting partner since the early 90s and during that time has handled award-winning and best-selling titles like the novels of Jonathan Franzen, epub and print versions of our children’s book list like the Bad Kitty books, as well as Michael Wolff’s Fire and Fury and James Comey’s A Higher Loyalty. Westchester provides outstanding customer service, and the level of quality is predictably impressive on each project – which is why we rely on Westchester.”
– Leslie Padgett, Macmillan SVP of Technology
“Westchester Publishing Services has done a superb job for us handling composition, eBook conversion, cover creation, and numerous other tasks we’ve called upon them to do on short notice. They were instrumental as we migrated editorial/production operations from the company that formerly published our products to Blue360 Media as a standalone entity. We’ve been particularly impressed with Westchester’s flexibility, turnaround times, attention to quality, and ability to collaborate on different approaches to projects depending on our available resources at a particular time. We’ve gone to them seeking help with unique editorial projects and they’ve been able to analyse our needs and to deliver tailored solutions. The project management has been responsive and first-rate.”
– Larry Selby, VP Content, Blue360 Media, Inc
“We recently had the Westchester New Delhi operation handle the Wonderful World 2E Lesson Planner adaptations and to say these were messy and complicated is underselling the challenges these presented. Westchester Publishing Services was excellent and able to meet programme expectations, as well as schedule and budget requirements.”
– Michael Burggren, Senior Director of Production, National Geographic Learning
“As publishers, we’re long term relationship people. It’s a real asset to work with peers who have been with some of the same companies and experienced the same industry transitions, workflows, and technology experiments. There’s a comfort level there.”
– Nancy Hoagland, EDP Director, Duke University Press
“A company’s ability to grow in today’s economy often relies on creating flexible product workflows. Westchester Publishing Services has made it possible for my four person editorial department to manage labour intensive book projects on schedule and on budget, all the while allowing us to keep our focus on other non book publishing responsibilities. I am impressed by the quality of Westchester’s work—from design to typesetting to ebook creation – as well as their professionalism. One of my chief concerns initially was that an outside company could not match our high editorial standards. Not so! Working with Westchester makes great publishing the norm.”
– Garrett Brown, Director of Publications, The Mercatus Center
“As the owner of a legal publishing imprint featuring compelling biographies and stories behind cases from leading individuals in law, particularly famous lawyers, judges and law firms, means having the highest quality of editing and composition to please the demanding standards of authors and their readers. The India full-service division of employee-owned Westchester Publishing Services provides as much expertise, energy and passion as any staff I’ve worked with in my 25 plus years in publishing. They keep me updated daily as needed, even weekends when matters are urgent, working with my various printers, and distributors as needed. Always professional, always thoughtful, looking for ways to improve and support each project.”
– Steve Errick, Publisher & Co-Founder, Twelve Tables Press
Does your company need to streamline prepress processes or condense production schedules? Get in touch and talk to us about your editorial, design, and composition requirements, and see for yourself why our clients speak so highly about the work we perform on their projects.