Before recommending a company to others, you consider the quality of the product and how you are treated as a customer.
Here’s what some of our clients have shared about their experiences with Westchester Publishing Services:
“Bloomsbury has been using Westchester Publishing Services for trade typesetting for over a decade—not just because the service is excellent but because the company has been willing to invest and flex to support our evolving XML-based workflows.”
-Louise Cameron, Group Production Director, Bloomsbury Publishing
“Lion Hudson has partnered with Westchester on a content re-purposing programme for our new Lion Scholar imprint and I have been extremely impressed by Westchester’s professionalism and high-quality services. Working with their UK, US, and India-based senior managers on the workflow at the initiation of the projects has been fluid and productive, with conference calls and video meetings arranged as and when needed. Once the workflow was agreed and the individual projects set up, the India-based project management team has consistently delivered high-quality services – providing proofs to the agreed timeframes, and flagging and working with me to resolve any content or file-based issues. Any initial reservations I had on communication challenges and time zone differences were very soon dispelled. We also use Westchester’s India-based proofreading and indexing services, which are also of a high standard. I look forward to working with Westchester on future projects.”
-Lyn Roberts, Senior Managing Editor, Lion Hudson Ltd
“Happy Birthday Westchester! Pluto is also celebrating our 50th anniversary in 2019. It’s a rare pleasure to work with a company that upholds the same strong ethical framework that we do. Here’s to another 50 years and to making the world a better place!”
-Veruschka Selbach, Managing Director, Pluto Press
“Westchester has been our typesetting partner since the early 90’s and during that time has handled award-winning and best-selling titles like the novels of Jonathan Franzen, epub and print versions of our children’s book list like the Bad Kitty books, as well as Michael Wolff’s Fire and Fury and James Comey’s A Higher Loyalty. Westchester provides outstanding customer service, and the level of quality is predictably impressive on each project – which is why we rely on Westchester.”
–Leslie Padgett, Macmillan SVP of Technology
“Westchester Publishing Services has done a superb job for us handling composition, eBook conversion, cover creation, and numerous other tasks we’ve called upon them to do on short notice. They were instrumental as we migrated editorial/production operations from the company that formerly published our products to Blue360 Media as a standalone entity. We’ve been particularly impressed with Westchester’s flexibility, turnaround times, attention to quality, and ability to collaborate on different approaches to projects depending on our available resources at a particular time. We’ve gone to them seeking help with unique editorial projects and they’ve been able to analyze our needs and to deliver tailored solutions. The project management has been responsive and first-rate.”
-Larry Selby, VP Content, Blue360 Media, Inc
“We recently had the Westchester New Delhi operation handle the Wonderful World 2E Lesson Planner adaptations and to say these were messy and complicated is underselling the challenges these presented. Westchester Publishing Services was excellent and able to meet program expectations, as well as schedule and budget requirements.”
-Michael Burggren, Senior Director of Production, National Geographic Learning
“Our projects tend to be complex and evolve over a long period of time. Working with Westchester, we have a high level of confidence with their team to maintain the high-quality standards ASM is known for with regards to our textbook and reference materials. The team is professional and committed to bringing our projects home with extremely high quality and attention to detail.”
-Larry Klein, Production Manager, Books, American Society for Microbiology
“As publishers, we’re long-term relationship people. It’s a real asset to work with peers who have been with some of the same companies and experienced the same industry transitions, workflows, and technology experiments. There’s a comfort level there.”
-Nancy Hoagland, EDP Director, Duke University Press
“A company’s ability to grow in today’s economy often relies on creating flexible product workflows. Westchester Publishing Services has made it possible for my four-person editorial department to manage labor-intensive book projects on schedule and on budget, all the while allowing us to keep our focus on other non-book publishing responsibilities. I am impressed by the quality of Westchester’s work—from design to typesetting to e-book creation—as well as their professionalism. One of my chief concerns initially was that an outside company could not match our high editorial standards. Not so! Working with Westchester makes great publishing the norm.”
-Garrett Brown, Director of Publications, The Mercatus Center
“As the owner of a legal publishing imprint featuring compelling biographies and stories behind cases from leading individuals in law, particularly famous lawyers, judges and law firms, means having the highest quality of editing and composition to please the demanding standards of authors and their readers. The India Direct Full Service division of U.S. employee-owned Westchester Publishing Services provides as much expertise, energy and passion as any staff I’ve worked with in my 25 plus years in publishing. They keep me updated daily as needed, even weekends when matters are urgent, working with my various printers, and distributors as needed. Always professional, always thoughtful, looking for ways to improve and support each project.”
-Steve Errick, Publisher & Co-Founder, Twelve Tables Press
“Having owned a “successful” small design studio for over 10 years now, I have come to fully believe that you are only as good as the people you work with. That is why I work with Mark DaGrossa and his design team. They make my company better and carry the burden of my work as if it was their own. The work ethic, commitment, quality, and desire to completely understand my needs are unparalleled – all done with a smile and a great sense of caring. Thank you for always delivering everything I could ask for, the books look amazing.”
-Bill Westwood, Principal, Westwood Creative
Does your company need to streamline prepress processes or condense production schedules?
Talk with Westchester about your editorial, design, and composition requirements, and see for yourself why our clients speak so highly about the work we perform on their projects.
We also sponsor or attend these conferences throughout the year, and welcome the opportunity to meet with you in person to review the solutions we can provide for you.