Updated: December 5, 2023
We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States, the General Data Protection Regulation which applies across the European Union and the privacy laws of the United Kingdom and we are responsible as “controller” of that personal information for the purposes of those laws.
Personal information is any information relating to an identified or identifiable individual or household. We process personal information in the United States. We manage preferences via email (firstname.lastname@example.org), or you can manage your preferences here. You may revoke your consent at anytime, but if you do, it may adversely affect our ability to provide any services to you.
Information We Collect and Receive
Westchester Publishing Services receives, collects and stores information about you when you interact with our websites. We may obtain personal information about you from the following sources:
- You, when you express an interest in learning more about Westchester Publishing Services,
- You, when you enter into an agreement with us for services,
- You, when you provide your CV/resume while applying for a position at Westchester,
- Your employer, agent or contracting entity for purposes of accessing the Portal,
- You, when granted access rights to our Portal as a client,
- Via a cookie when you visit our website,
- A third party, with your consent,
- Directly from a third party (e.g., agencies, conferences, or other providers),
- Directly via lead generation tools (e.g. Zoominfo.com),
- From company websites or other publications where business contact information is shared,
- From social media platforms.
As part of our GDPR compliance, you will have the ability to accept or decline cookies the first time when you visit a site hosted by us. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. If you choose to decline our cookies, you may not be able to fully experience applicable interactive features of Westchester Publishing Services’ website(s) or Portal.
Personal Information Collected
The personal information collected by Westchester Publishing Services includes the following types of information depending on where you interact with us.
Your name, email address(es), phone number(s), title, company name, and any information you share in our comments area on our forms. Westchester always endeavors to store personal information securely. Please refer to the Security section for further details.
Your visits and interactions on the Westchester Publishing Services website(s) and other digital channels such as email, LinkedIn, etc.
The usage data may include: your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your visits. The source of the usage data is via Google Analytics, WordPress, Dropbox, and Constant Contact. We use Salesforce CRM to analyze and report on usage data.
When you engage in a financial transaction with us, we may collect credit card information such as credit card numbers, CCV, billing address, bank account information and other related information necessary to process payments. This information is passed to our third-party processor and not stored by us.
How We Use Information
This Usage data may be processed for the purposes of analyzing the use of the website(s) and what pages are most frequently viewed. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services OR ensuring that Westchester is providing you with information that may be relevant to helping your organization with services that will improve their processes.
The User Data may be processed for the purposes of operating our Portal and Author Services site, ensuring the security of our sites, maintaining back-ups of our databases, fulfilling your requests and communicating with you. The legal basis for this processing is our legitimate interests, namely for the performance of a contract between you and us and/or your contracting agent/employer/contractor and us OR ensuring that Westchester is providing you with information that may be relevant to helping your organization with services that will improve their processes.
The Financial Data may be processed to complete payment for services. The legal basis for this is our legitimate interest in getting paid for the services we agree to provide to you.
We may process information that you post for publication on our website(s) via our Blog or through our public social channels (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website. The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website(s) and Portal will generate the metadata associated with communications made using the website contact forms or Portal features. The correspondence data may be processed for the purposes of communicating with you, enabling you to participate in the Portal and for record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with Portal users.
In addition, we may use your information:
- As required by applicable law, legal process or regulation.
- To send emails and other communications. We may send you marketing emails, technical and other administrative emails, Portal messages and other types of communications. We may also contact you to inform you about changes in our Portal, our offerings, and important notices.
- For billing, account management, and other administrative matters. If you are a Westchester Publishing Services Client, we may need to contact you for invoicing.
- To investigate and help prevent security issues and abuse.
How We Share and Disclose Information
We do not sell your personal information. In addition, we do not share your personal information with anyone other than to: our third party service provider as may be necessary to process payment for services; your employer solely related to a legitimate business purposes request or contractual obligation, and/or with Westchester employees to fulfill your request and/or our and your contractual obligation.
From time to time, Westchester Publishing Services may provide anonymous information to trusted partners regarding use of the Westchester Publishing Services site for purposes such as statistical analysis or social media feeds. This anonymous information is not personally identifiable and third parties who receive this anonymous information are prohibited from using your information except to provide services to Westchester Publishing Services.
Westchester Publishing Services may disclose your information without your consent if Westchester Publishing Services has a good faith belief that disclosure is: (a) required by law, valid legal process, or applicable court order; (b) necessary to protect or defend the rights or property of Westchester Publishing Services or another person; or (c) to protect the personal safety of any person.
Access, Update, and Correction of Personal Information
Upon your request, Westchester Publishing Services will provide you with information about what personal information we hold regarding you. We will also, at your request, transfer your data.
Upon your request, Westchester Publishing Services will correct, delete or supplement your personal information as long as such action is allowed under applicable law, and such action is technically feasible, does not compromise Westchester Publishing Services’ legal obligations, and does not impose an undue burden or expense. To request access to your data, request correction or deletion, please email email@example.com.
Westchester will respond within one month for any subject access requests.
Westchester Publishing Services takes commercially reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, unauthorized disclosure, alteration, and destruction.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
- mandated by law, contract or similar obligations applicable to our business operations;
- for preserving, resolving, defending or enforcing our legal/contractual rights; or
- needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you may contact us at firstname.lastname@example.org
To protect the confidentiality of personal information when using the Portal or Author Services sites, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.
No security protocols are 100% effective. Westchester Publishing Services cannot guarantee your information, including your personal information, will not be accessed by unauthorized third parties. If Westchester Publishing Services becomes aware of any breach of personal information affecting you, Westchester Publishing Services will notify you promptly. In the event of a breach, Westchester Publishing Services is prepared to respond with all commercially reasonable and appropriate measures as required by law.
Opt-Out and Unsubscribe
We respect your privacy and give you the opportunity to opt-out of receiving email marketing communications from Westchester. You may review or adjust your email preferences by clicking the link from any email we may have previously sent you. However, messages from and related to the Portal or Author Services during a contracted project with Westchester cannot be turned off. If you object to Portal messages during a project, you must contact your Employer or Contractor directly.
Links to Third Party Websites and Services
From time to time, we may provide links to external websites and services in the Westchester Publishing Services website and Portal. Westchester Publishing Services does not control those third-party websites and we encourage you to review the privacy notices of those websites, so you can understand how those websites collect, use and share your information. Westchester Publishing Services is not responsible for the privacy or security practices of those third-party websites.
Westchester Publishing Services products and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please email us at: email@example.com, and we will take steps to delete such information promptly.
Data Protection Officer
To communicate with our Data Protection Officer, please email: firstname.lastname@example.org.
Identifying the Data Controller and Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. Westchester Publishing Services, LLC, an American company based in Connecticut, USA, is, in general, the processor and the controller of User Data and Usage Information.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your browser. To review, edit, or delete your information, contact: email@example.com.
Contacting Westchester Publishing Services
Westchester Publishing Services welcomes your questions or comments regarding this Privacy Statement. For questions or comments relating to this Privacy Statement or our privacy practices, please contact us at: firstname.lastname@example.org, or at our mailing address below:
Westchester Publishing Services, attn: data protection officer
4 Old Newtown Road
Danbury, CT 06810
+1 203 658 6581